About us

Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.

Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.

• One of the highest-rated global transportation companies with a rating of 4.9/5 stars.
• Expanded from 200 destinations last year to 350, achieving our ambitious 2024 growth target.
• Over 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month.
• Over 2.5 million happy travellers every year.

⭐️ If you want to dive deeper into the awesomeness of Welcome's culture, click on this link to check our TikTok account.⭐️

The Team

We are a group of vibrant, diverse people who love travelling and never settle on quality. Each one of us didn’t join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a “pay it forward” mentality, but with big and bold goals.

As a Content Coordinator you will have a key support role within the Organic Acquisition team, responsible for coordinating the production, delivery, and quality of localized content across 400+ cities and multiple languages. You’ll work with freelance writers, translators, and editors to ensure on-time and high-quality execution of SEO content, supporting organic visibility and conversion performance across Welcome Pickups’ markets.

This is a highly organized, detail-focused role that requires excellent project management skills, strong written communication, and a passion for digital content operations.

Core Responsibilities

Content Workflow & Project Management

• Coordinate freelance writers, editors, and translators to deliver SEO-optimized city and landing page content.
• Maintain and update content calendars, ensuring timely delivery and clear prioritization based on SEO briefs and business needs.
• Track content progress using internal tools or project trackers; escalate delays or quality issues as needed.
• Ensure freelancers adhere to content guidelines, brand voice, and SEO structure.
  
  

Quality Control & Localization

• Perform editorial reviews before publishing; ensure tone, grammar, structure, and keyword integration meet standards.

• Manage localization workflows across 6+ languages in partnership with translation vendors or in-house reviewers.
• Spot-check accuracy and consistency of published content across platforms and languages.

Budget & Admin Support

• Monitor freelance content budgets and help track invoicing, hours, and cost-per-piece metrics.
• Liaise with Finance and Operations for monthly reconciliation of payments and contracts.
• Own documentation and SOPs related to content onboarding, QA, and publishing workflows.

Cross-Functional Collaboration

• Collaborate closely with the Digital Acquisition Specialist (Organic) and Head of Digital Acquisition to prioritize content creation based on city-level opportunity.
• Support the CRM and Brand teams with content requests related to lifecycle, loyalty, or seasonal campaigns.
• Ensure brand consistency across organic and lifecycle content touchpoints.

• Minimum 1–2 years of experience in content coordination, marketing operations, or editorial support (agency or in-house).

• Exceptional attention to detail and ability to manage multiple projects simultaneously.
• Clear communicator with excellent written English; native or near-native proficiency required.
• Organized, proactive, and digitally savvy — familiar with tools like Google Sheets, Trello/Asana, and basic CMS platforms.
• Comfortable working with remote freelancers and vendors in fast-paced environments.
• Bonus: experience with SEO content production, localization workflows, or marketplace/scale-up settings.

• Vibrant and fresh work environment
• Flexible work-from-home policy
• The tools you need to perform your daily tasks successfully
• L&D personal budget
• Private Insurance Plan
• The unique opportunity to join “the next big thing” at ground level