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Join the Flashpoint family!

Sales & Support Representative (Spanish)

Whizz

Whizz

Customer Service, Sales & Business Development
Quito, Ecuador
Posted on Dec 19, 2024
At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed.

As Whizz continues to grow, we are expanding our Remote Sales & Support team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. If you are a self-starter with a passion for sales & customer support, we'd love to hear from you!

Requirements

Responsibilities:

  • Efficiently handle a large number of calls, ensuring a high level of service
  • Proactively provide in-depth details about our electric bikes, arrange appointments and manage deliveries
  • Address customer concerns and objections diligently, ensuring their satisfaction and trust in our services
  • Use proven selling techniques to turn potential customers into loyal clients


Requirements:

  • Native/Fluent Spanish speaker
  • Excellent knowledge of English (C1-C2 level)
  • 1+ years of experience in a sales/support role
  • Exceptional problem-solving and negotiation skills
  • High-speed internet connection, personal computer, and headset


Benefits

  • Competitive salary with performance bonuses
  • Friendly and supportive team
  • Opportunity to work and grow professionally at an international level