Client Support Role - New Jersey, on-site
Whizz
Customer Service
Jersey City, NJ, USA
Posted on Friday, October 4, 2024
Position: CSR Specialist/Receptionist
Location: NJ (On-site)
WHIZZ is a leading provider of innovative transportation solutions for delivery riders. We are currently seeking a highly motivated and customer-focused CSR Specialist/Receptionist to join our team in our NJ store. As a CSR Specialist/Receptionist at WHIZZ, you will play a key role in providing exceptional customer service and ensuring smooth operations at the front desk.
Responsibilities
Welcome and greet visitors in a professional and friendly manner
Answer and direct phone calls with professionalism and courtesy
Manage the front desk area and maintain a neat and organized appearance
Assist customers with inquiries, providing prompt and accurate information
Handle incoming and outgoing mail, packages, and deliveries
Schedule and coordinate appointments and meetings
Support other departments with administrative tasks as needed
Requirements
Requirements:
Prior experience in a customer service or receptionist role
Excellent verbal and written communication skills
Strong organization and multitasking abilities
Proficiency in Microsoft Office Suite
Ability to work effectively in a fast-paced environment
Professional and courteous demeanor
Availability to work full-time on-site in Union store Saturdays and Sundays
Benefits
Perks and Benefits:
Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.
Training Provided: We believe in empowering you to reach new heights.
Commute on Us: Make your daily journey smoother and cost-effective.
401(k) Retirement Plan: Invest in your future.
Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.
Flexible 8-hour Shifts: Balance work and life seamlessly.
Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today.
Location: NJ (On-site)
WHIZZ is a leading provider of innovative transportation solutions for delivery riders. We are currently seeking a highly motivated and customer-focused CSR Specialist/Receptionist to join our team in our NJ store. As a CSR Specialist/Receptionist at WHIZZ, you will play a key role in providing exceptional customer service and ensuring smooth operations at the front desk.
Responsibilities
Welcome and greet visitors in a professional and friendly manner
Answer and direct phone calls with professionalism and courtesy
Manage the front desk area and maintain a neat and organized appearance
Assist customers with inquiries, providing prompt and accurate information
Handle incoming and outgoing mail, packages, and deliveries
Schedule and coordinate appointments and meetings
Support other departments with administrative tasks as needed
Requirements
Requirements:
Prior experience in a customer service or receptionist role
Excellent verbal and written communication skills
Strong organization and multitasking abilities
Proficiency in Microsoft Office Suite
Ability to work effectively in a fast-paced environment
Professional and courteous demeanor
Availability to work full-time on-site in Union store Saturdays and Sundays
Benefits
Perks and Benefits:
Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.
Training Provided: We believe in empowering you to reach new heights.
Commute on Us: Make your daily journey smoother and cost-effective.
401(k) Retirement Plan: Invest in your future.
Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.
Flexible 8-hour Shifts: Balance work and life seamlessly.
Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today.