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Join the Flashpoint family!

Customer Support Representative - New York, full-time, on-site

Whizz

Whizz

Customer Service
New York, NY, USA
Posted on Friday, September 27, 2024
Position: Customer Service Representative

Location: On site

Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $16 to $20 per hour, but you'll also have the chance to earn performance-based quarterly bonuses. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story!

Why Choose Whizz:

Competitive Salary: Earn between $16 - $20 per hour, based on your skills and experience.

Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.

Salary Growth Potential: Show your commitment and watch your salary grow.

Leadership Opportunities: Ambitious CSRs can step into a Team Lead role after just 6 months.

Referral Bonuses: Earn extra bonuses for bringing successful new hires to our team.

Responsibilities:

  • Assist clients in selecting the perfect bicycle model based on their needs and preferences
  • Maintain meticulous documentation related to rental or sales transactions
  • Communicate effectively with clients in person, over the phone, and via email
  • Cultivate a positive and welcoming environment in the customer area
  • Perform additional tasks as assigned


Requirements

Requirements:

  • Excellent oral and written communication skills
  • Ability to connect with various personalities
  • Proficiency in Microsoft Office and Google Sheets
  • Strong multitasking abilities
  • Availability on weekdays and weekends


Benefits

Perks and Benefits:

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Training Provided: We believe in empowering you to reach new heights.

Commute on Us: Make your daily journey smoother and cost-effective.

401(k) Retirement Plan: Invest in your future.

Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Competitive Salary: $16 - $20 per hour.

Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today.