Director of Product - AI
TransferGo
TransferGo is a growing fintech scale-up on a mission to make the world a fairer place for migrants. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 13th year, with close to 400 employees in offices across Europe and the UK, we’re crafting a brilliant, relevant product that makes a difference in people's lives and the well-being of their families.
We’ve come this far by building a talented, diverse workforce on a fair culture and our strong values. Having this strong team of employees, we can serve those who really need our product to make their lives better.
About the Role
We’re looking for a Director of Product to lead TransferGo’s financial services portfolio — including cards, wallets, SME solutions, and payments — and to drive our transition toward an AI-first product strategy.
This is a pivotal leadership role that goes beyond managing a portfolio — it’s about reimagining how AI shapes the future of financial products, from intelligent automation to personalized money movement experiences. You’ll define the long-term product vision, lead a team of Product Managers, and work cross-functionally to ensure that AI becomes a core capability in everything we build — powering smarter decisions, frictionless experiences, and scalable growth.
Key Responsibilities
- Own and execute TransferGo’s AI-first product strategy, embedding AI thinking into every stage of the product lifecycle — from discovery and design to decision-making and delivery.
- Lead the transformation of our financial services portfolio (cards, wallets, SME products, and payments) into intelligent, automated, and insight-driven experiences.
- Define a product roadmap that leverages AI for customer personalization, fraud prevention, pricing optimization, and operational efficiency.
- Collaborate closely with Engineering, Data Science, and Growth teams to translate AI opportunities into measurable business outcomes.
- Champion AI ethics, data quality, and transparency, ensuring responsible AI use across products and processes.
- Lead, mentor, and develop a high-performing team of Product Managers — fostering a culture of innovation, experimentation, and continuous learning around AI.
- Stay ahead of global fintech and AI trends, identifying opportunities for TransferGo to innovate and differentiate through technology.
- Partner with internal and external stakeholders (including banking and technology providers) to enhance our AI and data capabilities.
- Define and track product OKRs aligned with TransferGo’s AI-first strategy and long-term growth ambitions.
Requirements
- 8+ years of product management experience, including 5+ years in senior leadership roles.
- Proven success in building and scaling digital financial products — ideally in payments, remittances, or embedded finance.
- Demonstrated experience developing or executing AI-driven product strategies, such as personalization, predictive analytics, or process automation.
- Strong understanding of how to operationalize AI — including data infrastructure, experimentation frameworks, and model integration.
- Strategic and commercial mindset — able to balance innovation with delivery, compliance, and customer impact.
- Exceptional leadership and communication skills, with the ability to influence across all levels of the organization.
- Experience leading and mentoring diverse product teams, fostering curiosity and experimentation.
- Knowledge of fintech regulation, risk, and compliance frameworks.
What We Offer:
- Competitive Salary: Starting from €9583 - €13 000 (gross) per month, depending on experience
- Comprehensive Benefits: Including a generous holiday allowance, competitive healthcare insurance, and a wellbeing package from day one
- Annual Development Budget: €1,000 to invest in your personal and professional growth
- Hybrid Working Environment: Flexibility to work from home and in the office, with most team members in the office 2 days a week
- Pet-Friendly Office: If you’re near one of our offices, bring your furry friend along!
- Inclusive Culture: Regular in-person events, fostering a strong sense of community and collaboration
- Empowerment and Ownership: We believe in empowering our people to take initiative and drive meaningful change
At TransferGo, we are committed to the equal treatment of all current and prospective employees. We will not tolerate discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage, civil partnership or any other protected category. We are proud of our diverse and inclusive culture and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TransferGo. We look forward to meeting you!
Please note that all data collected will be handled in accordance with our candidates privacy policy (https://www.transfergo.com/privacy-policy/overview) and will only be used for the purpose of evaluating your candidacy. The data will be securely stored and deleted according to retention timeframe set in the candidates privacy policy. If you have any questions or concerns regarding this, please feel free to reach out by replying or via dpo@transfergo.com