Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include:

Ideals Virtual Data Room (VDR): A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows.

Ideals Board: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way.

The role

Ideals is growing fast, with 400+ team members across 30+ countries. We’re looking for a Senior People Operations Specialist to join our team in Kyiv, Ukraine (or nearby).

In this role, you’ll be responsible for driving core People Ops processes — from onboarding and office support to benefits, policies, and internal communications — ensuring a seamless and consistent employee experience across all locations. You’ll also help shape and support the operation of a multinational, fast-growing team, making sure our People Ops practices scale effectively with our global footprint.

You’ll report to the Director of People Operations and collaborate closely with teams such as Legal, Finance, Talent Acquisition, IT, and a range of external partners.

What you will do

• Ensure an exceptional employee experience through consistent and high-quality People Ops service delivery
• Own and drive global onboarding and offboarding processes
• Oversee benefits management and support ongoing improvements
• Manage HRIS (BambooHR) with a focus on data accuracy and process optimization
• Create and maintain internal policies, including the Ideals Employee Handbook
• Support internal communications and employee engagement initiatives
• Contribute to cross-functional projects to scale and optimize People Ops in a fast-growing, global team

What you bring

• Advanced English — both written and spoken
• 3+ years in a People Ops / HR Generalist role
• Solid understanding of local labor law and international compliance
• Experience supporting teams across 5+ countries
• Strong critical thinking and high personal work standards
• Clear, people-centered communication with a global mindset
• Excellent prioritization and adaptability in fast-changing environments
• Naturally curious, proactive, and solution-oriented
• Conflict resolution or mediation experience

Nice to have

• Experience working with Employers of Record (EORs)
• Familiarity with ticketing systems and SLA/KPI tracking
• Basic skills in HRIS automation and system implementation
• Experience in organizing internal events or team gatherings

Our assessment process

• Screening call with the Talent Acquisition Specialist (~40 mins)
• Test task (3 days to complete); Q&A if necessary (30 min); test task presentation (60 min)
• Competency-based interview with the Talent Acquisition Specialist (60 mins)
• Hiring Manager Interview (60 mins)