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Flashpoint

Technical Writer

Guesty

Guesty

Marketing & Communications, IT
Israel
Posted on Friday, April 26, 2024

Partnerships Tech Lead

  • Strategy
  • Israel
  • Mid- Senior
  • Full-time

Description

Guesty: Transforming Hospitality Through Powerful Partnerships

Do you thrive building and managing technical integrations that power a thriving hospitality ecosystem?

Guesty, the all-in-one platform empowering hospitality businesses, is seeking a Partnerships Tech Lead to spearhead our partner integrations. You'll be the technical champion for our 200+ partners, ensuring their solutions seamlessly connect with Guesty and deliver exceptional value to our customers.

Responsibilities

  • Lead technical partner evaluations and onboarding, streamlining processes for quality assurance and customization for top clients.
  • Troubleshoot complex technical issues related to APIs, webhooks, and third-party integrations.
  • Champion long-term vision for partner integrations, fostering deeper and more seamless technology collaborations.
  • Collaborate with Product, R&D, and Customer-facing Teams to drive successful partner integrations.
  • Oversee ongoing maintenance, improvement, and growth of Guesty's partner integration infrastructure.
  • Support enterprise customer onboarding with a focus on third-party integrations.
  • Manage and inspire cross-functional collaboration to unlock innovation within the partner ecosystem.

Requirements

  • 2+ years of experience in tech support, onboarding, solution architecture, tech sales, or a similar role in a B2B SaaS company
  • Expertise in REST APIs and testing tools like Postman or Chrome DevTools
  • Interpersonal skills with a win/win mindset for external and internal relationships
  • Analytical and process-oriented approach
  • Excellent communication skills (written and verbal)
  • Exceptional organizational and task management abilities
  • Strong problem-solving skills with a track record of leading complex projects

Nice to have

  • Experience with SQL or NoSQL databases
  • Experience in the hospitality industry
  • Product Management experience