Technical Writer
Guesty
Marketing & Communications, IT
Israel
Posted on Friday, April 26, 2024
Partnerships Tech Lead
- Strategy
- Israel
- Mid- Senior
- Full-time
Description
Guesty: Transforming Hospitality Through Powerful Partnerships
Do you thrive building and managing technical integrations that power a thriving hospitality ecosystem?
Guesty, the all-in-one platform empowering hospitality businesses, is seeking a Partnerships Tech Lead to spearhead our partner integrations. You'll be the technical champion for our 200+ partners, ensuring their solutions seamlessly connect with Guesty and deliver exceptional value to our customers.
Responsibilities
- Lead technical partner evaluations and onboarding, streamlining processes for quality assurance and customization for top clients.
- Troubleshoot complex technical issues related to APIs, webhooks, and third-party integrations.
- Champion long-term vision for partner integrations, fostering deeper and more seamless technology collaborations.
- Collaborate with Product, R&D, and Customer-facing Teams to drive successful partner integrations.
- Oversee ongoing maintenance, improvement, and growth of Guesty's partner integration infrastructure.
- Support enterprise customer onboarding with a focus on third-party integrations.
- Manage and inspire cross-functional collaboration to unlock innovation within the partner ecosystem.
Requirements
- 2+ years of experience in tech support, onboarding, solution architecture, tech sales, or a similar role in a B2B SaaS company
- Expertise in REST APIs and testing tools like Postman or Chrome DevTools
- Interpersonal skills with a win/win mindset for external and internal relationships
- Analytical and process-oriented approach
- Excellent communication skills (written and verbal)
- Exceptional organizational and task management abilities
- Strong problem-solving skills with a track record of leading complex projects
Nice to have
- Experience with SQL or NoSQL databases
- Experience in the hospitality industry
- Product Management experience