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Join the Flashpoint family!

Customer Support Advisor

Booksy

Booksy

Customer Service
Granada, Spain
Posted on Jan 17, 2025

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.

Working in an ever-changing, scale-up where things are messy, and resources are limited isn't for everyone. If you thrive in a stable environment with big budgets, clear processes and structures then, if being honest, we’re probably not for you. However, if you love bringing order to chaos, inventively solving problems, and prioritizing your own path within ambiguity, then you're likely to love it here.

The people you’ll like to work with and things you'll enjoy impacting:

As a Customer suppor Advisor your objective will be to support our B2B customers through chats, calls and emails ensuring satisfaction in every interaction, addressing their requests and resolving their queries within the established deadlines. Also keep records of customer interactions, queries and concerns through our CRM (salesforce) and track open conversations to closure.