Booksy connects beauty, wellness and health professionals with local customers, powering millions of appointments annually. As a Booksy employee, you’ll join a team of 800+ around the world building the fastest growing appointments marketplace. Regardless of the position you hold, you’ll make a direct impact every day helping our providers grow their businesses and build loyal client relationships in their communities.

Our Vision

Be the destination for scheduling, empowering service providers to thrive and consumers to discover and book services.

Our Values

• People first: We empower and elevate the service provider, the consumer, and their communities.
• Act like an owner: We take responsibility for our actions and their results.
• Work as a team: We collaborate and care about the success of our team and others.
• Shoot for the moon: We have ambitious goals and overcome obstacles with tenacity.

Interested in joining us? Read on for more.

We are seeking a Customer Success Onboarding Advisor to join our customer success team. In this role, you will be responsible for maintaining and developing relationships with the Booksy business clients and conducting online onboarding sessions regarding Booksy Biz application and its features.

Key aspects of the role include:

• Making phone calls to salons that have purchased a Booksy for Business subscription to schedule their onboarding into the system.
• Conducting remote onboarding sessions for salons into the features of Booksy for Business and monitoring their progress.
• Activating salons to ensure their Booksy profiles attract customers to book as many online appointments as possible.
• Providing salons with information about how Booksy for Business and Booksy for Customers work and their functionalities.
• Providing salons with information regarding subscriptions, invoices, and payments.
• Proposing solutions tailored to the needs of salons within the capabilities offered by Booksy.