About Bob W

Bob W is a fast-growing tech-enabled hospitality company providing an authentic 5-star experience to every single guest at scale while leading the world’s transition to sustainable hospitality.

Bob’s apartments cater to the 21st-century traveller who wants it all: the consistent quality of a hotel and the authentic flair of a short-stay rental. We combine the best of both worlds in our carbon-neutral apartments in the coolest neighbourhoods across Europe. As we expand, fuelled by venture capital and investment from top-tier real estate equity firms, we are building the technology to give every guest a local five-star experience at scale.

The role

As a Distribution Associate, you will support the distribution and commercial team in ensuring exceptional accuracy, consistency, and operational efficiency across all online sales platforms. You’ll play a vital role in setting up and optimising our systems and listings as we rapidly expand across Europe, ensuring every detail is correct and every process is smooth.

You bring a proactive, get-it-done attitude and an unmatched eye for detail, and nothing slips past you. You're naturally curious, always eager to understand how even the smallest change can impact the broader system, and you take pride in identifying gaps before they become issues. In this role, you will co-own our online listings' integrity and quality assurance, ensuring they meet the highest standards across all platforms. Your passion for e-commerce is matched by your commitment to maintaining polished, fully optimised listings that accurately reflect our brand.

Job Level: IC1 - IC2
Learn more about our career development framework here.

Furthermore, you will be responsible for:

• Managing with day-to-day administration tasks, channel updates, and data accuracy across systems.
• Ensuring 100% content quality scores on all online sales channels through rigorous QA and listing checks.
• Overseeing content optimisation, consistency, and accuracy to drive conversions and ensure brand integrity.
• Supporting the administrative setup of PMS, RMS, GDS, and channel managers to prepare properties for launch.
• Assisting with new OTA/sales channel onboarding, including configuration, testing, and full documentation of processes.
• Supporting the rate loading process and maintaining rate parity across all platforms, with a direct-is-best approach.
• Conducting market observations and benchmarking to identify trends, innovation, and opportunities for improvement.
• Keeping internal SOPs, onboarding documentation, and training materials up to date.

Our 5-star candidate has:

• 2+ years of experience in the hotel industry, online content management, or commercial hospitality operations.
• Excellent attention to detail and content QA skills, with experience managing and auditing OTA extranet systems.
• Working knowledge of PMS, CRS, RMS, GDS, and channel managers (experience with Mews and Siteminder is a plus).
• Understanding rate parity principles, e-commerce performance metrics, and OTA content scoring systems.
• Strong organisational and administrative capabilities, with the ability to manage multiple priorities accurately.
• Analytical thinking and a proactive mindset with a curiosity for systems, structure, and improving workflows.
• Experience in a fast-paced, start-up or scale-up hospitality environment is preferred.
• Excellent communication skills in English, both written and spoken.

We offer:

• The opportunity to re-invent the world’s largest industry by shaping a young and dynamic tech company with huge growth ambitions.
• Employee stock option plan.
• Unlimited holidays.
• Free nights and generous discounts at Bob W locations.
• Oliva mental well-being platform access.
• Sports compensation.
• Top-notch Apple hardware.
• Development and growth opportunities with an L&D budget.
• Regular team events.
• Smart and highly motivated team with a multicultural, diverse, and rewarding work environment.

Please note that this position will be closed as soon as a sufficient number of qualified candidates are identified. We encourage interested applicants to submit their applications promptly.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Department

Commercial

Locations

Amsterdam

Remote status

Hybrid

Employment type

Full-time